*Your appointments are very important to Shine Salon, it is reserved especially for you ,we understand that sometimes schedule adjustments are necessary;therefore,we respectfully request at least 24 hours notice for cancellations.
Please understand that when you forget or cancel your appointment without giving notice, we miss the opportunity to fill that time . Thus , Our clients on our waiting list will miss the opportunity to receive services from us. Our appointments are confirmed 48hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.
~ NO SHOWS will be charged 100% of the reserved service amount
~ Cancellations less than 24 hours will be charged 50% of the service amount.
The cancellation policy allows us the time to inform our standby guests of any availability , as well as keeping our schedules filled, thus better serving everyone. Shine Salon policies are presented and provided in the best quality , following the tradition of excellent customer service to our present and future clients. Thank you for viewing and supporting our policies.